Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information about our services, or otherwise communicate with us through the Website.

This may include:

• Full name
• Email address
• Phone number
• Company or organization name, where provided
• Subject and details of your inquiry
• Any other information you choose to provide

We may also automatically receive certain technical information when you visit the Website, such as your IP address, browser type, device information, pages visited, and general website usage information, where such information is made available through our website infrastructure or analytics services. 

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests submitted through the Website
• Contact you regarding our services, projects, products, or solutions
• Provide quotations, consultations, or other requested information
• Understand and improve our Website and services
• Maintain the security and functionality of the Website
• Communicate with existing or prospective customers
• Comply with applicable legal and regulatory obligations

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

Contact and Inquiry Forms

When you submit information through our Website's contact or inquiry forms, the information you provide may be transmitted to Rotana Trade and used by our team to respond to your request.

Please do not submit confidential, sensitive, or unnecessary personal information through the Website's contact forms.

Cookies and Similar Technologies

The Website may use cookies or similar technologies to support website functionality, improve user experience, understand website traffic, or maintain website security.

Cookies are small files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

If third-party analytics, advertising, or other services are added to the Website in the future, their respective technologies and privacy practices may also apply.

Sharing of Personal Information

Rotana Trade does not sell or rent your personal information.

We may share information where reasonably necessary with:

• Employees or authorized representatives who need the information to respond to your request
• Service providers that help us operate, maintain, secure, or improve the Website
• Professional advisers or business partners where necessary for legitimate business purposes
• Government authorities or other parties where required by applicable law or legal process

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

Third-Party Websites

Rotana Trade is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Your Privacy Rights

Changes to This Privacy Policy

Contact Us